What’s happened to civility in our culture?     You ever go into a store or a restaurant and get the feeling you have to serve the clerks or the waiters rather then they serve you?


It’s like a total inconvenience on their part for you to be there!  What I’m about to tell you will probably shock you and perhaps you won’t believe it to be true, but this actually happened to me and Ruth.


At the beginning of the World Series Ruth and I went shopping for Cleveland Indians jerseys and hats.  We walked into a sports apparel store in the Paradise Valley Mall, a clerk was sitting behind the counter.


I said, “Good Morning!”  He looked up as though he were busy, and I said, “Have any Cleveland Indians jerseys or hats.”  And this is what he said, and I hope you’re not offended, but he did say this.  “Fuck no!”


Ruth and I looked at each other in total shock and disbelief, and started to walk out of the store as he mumbled something to the effect, “They’re kicking our ass…..”   I don’t know what he meant by that, but my wife and I didn’t know whether to laugh or be enraged.


A few weeks earlier we were eating in an Italian restaurant in Little Italy in San Diego.  The food’s OK, but the place is kind of crappy.  We were treated like cattle, no smile on the receptionist’s face, rushed over to a crowded table, and the waitress was just grouchy and obnoxious. And guess what?  The place was crowded. I’m wondering, why to people come in here?


I observed this type of behavior while I was working, people whose job it was to serve you hated it and thought you should serve them.  You know like a waiter getting upset because you asked for an extra napkin.


Have we have come to accept this kind of behavior?  Is this the new norm in our culture?